Springer Accounting Limited (trading as Springer Accounting) Privacy Policy
Updated 29 October 2024

Privacy Notice

This is the privacy notice of Springer Accounting Limited (12355785). In this document, “we”, “our”, or “us” refer to Springer Accounting Limited.

Our registered office address is 71-75 Shelton Street, London WC2H 9JQ.
Our Data Protection Officer can be contacted via email data@springeraccounting.co.uk
ICO registration number ZA658310.
Our anti-money laundering registration number is XSML00000182234.
HMRC is our money laundering supervisor.
PI Insurance is provided by Direct Line for Business.
This privacy statement explains how we collect and use personal information about you.

The type of personal information we collect

In order to provide our services we need to collect and retain some personal information about our clients and their staff. Data may include, but is not limited to:

• Names
• Contact details (addresses, email, phone numbers)
• Dates of birth
• Employment details (job titles, employee numbers, salaries)
• Financial information (VAT numbers, NI numbers, UTR numbers)
• Copies of correspondence

We also collect personal information from website or phone enquiries. Data may include, but is not limited to:

• Names
• Contact details (email addresses, phone numbers)

How we collect personal information

Most of the personal information we process is provided directly by our clients. Data may also be collected from third party sources including public registers, internet searches, and previous advisers.

How we use your personal information

We use the information you have given us to perform our contractual obligations and to comply with legal requirements to which we are subject. Uses include, but are not limited to:

• Delivering a service or fulfilling a contractual obligation
• Maintaining accurate records
• Identity verification
• Communicating with clients
• Complying with legal and regulatory requirements

Who we share your personal information with

We may need to share your personal data with third parties in order to comply with our legal obligations, including our obligations to clients. If you ask us not to share your personal data we may need to cease to act. Third parties may include:

• HMRC
• App and software providers, specifically those providing accounting or financial software
• Other professional advisers to whom you require or permit us to correspond
• An alternate appointed by us in the event of incapacity

If the law allows or requires us to do so, we may share your personal data with:

• The police and law enforcement agencies
• Courts and tribunals
• The information Commissioner’s Office (ICO)

 If you do not provide your personal information

This will limit the services we can provide and in some cases we will be unable to carry out our services. If you would like us to remove your personal information contact us at data@springeraccounting.co.uk

How long we keep your personal information

We keep your personal information in accordance with our internal retention policies. We retain personal data to provide our services and stay in contact. We keep your personal information only for as long as required by us to comply with applicable laws, regulations and professional obligations that we are subject to.

Data may be processed outside the EEA

We store personal data on servers located in the European Economic Area (EEA). Personal data may also be transferred outside the EEA when we have a business reason to engage reputable third party organisations. Data will only be transferred to third parties that have approved transfer mechanisms that are located in countries that have been identified as providing adequate protection for EEA data.

Your rights

It is your personal data and you have certain rights relating to it. You can ask us to stop sending marketing communications at any time. Follow the unsubscribe instructions contained in the marketing communication, or make your request by contacting data@springeraccounting.co.uk

You also have rights to:

• Know what personal data we hold about you, and to make sure it is correct and up to date
• Request a copy of your personal data, or ask us to restrict processing your data or delete it.
• Object to our continued processing of your personal data.

You can exercise these rights at any time by making a request to data@springeraccounting.co.uk

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at data@springeraccounting.co.uk

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
CheshireSK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk